We offer free worldwide shipping on all orders over $100. For orders below this amount, a flat shipping rate is calculated at checkout. Once your order is dispatched (typically within 2 business days), you will receive a tracking number via email. Standard international shipping takes approximately 7-14 business days, depending on your location. All shipments are fully insured.
To keep your EverTime clock looking its best, simply wipe it with a soft, dry microfiber cloth. Avoid using chemical cleaners or abrasives. For wooden models, it's best to avoid prolonged exposure to direct sunlight or high humidity, as this can affect the natural material over time. Our clocks are designed for indoor use only. This minimal care will ensure your timepiece lasts for generations.
Every EverTime clock is covered by a comprehensive 5-year warranty from the date of purchase. This warranty covers any defects in the movement (the time-keeping mechanism) and craftsmanship. It does not cover damage caused by accidents, improper use, or normal wear and tear. If you believe your clock has a defect, please contact our support team with your order number and a description of the issue.
We want you to be completely satisfied with your purchase. If for any reason you are not, you may return your clock within 30 days of receipt for a full refund or exchange. The item must be in its original, unused condition and packaging. To initiate a return, please email our support team with your order number, and we will provide you with detailed instructions.
All our clocks are powered by a single AA battery. We recommend using a high-quality alkaline battery for the best performance, which typically lasts over a year. To set the time, use the small dial on the back of the movement; do not move the hands directly. If your clock stops working, the first step is always to try a fresh battery. If the problem persists, please contact our support team.
We are committed to using high-quality, sustainable materials. Our wood is sourced from FSC-certified forests, ensuring responsible management. The metals we use, such as aerospace-grade aluminum, are chosen for their durability and high recycled content. The silent quartz movements at the heart of our clocks are sourced from leading manufacturers in Japan, renowned for their precision and reliability.
Wipe Gently
Use a soft, dry cloth to remove dust. Avoid harsh chemicals.
Simple Power
A single AA battery provides over a year of silent operation.
Avoid Direct Sun
Protect natural wood finishes from prolonged, direct sunlight.
Our 5-Year Promise
We build our clocks to last. That's why every piece is backed by a five-year warranty covering the movement and overall craftsmanship. It's our commitment to quality and your assurance of a timepiece that will stand the test of time. We believe in the products we make, and we stand behind them without hesitation.
Can't Find an Answer?
Our dedicated support team is ready to help. For the fastest response, please email us with your questions and include your order number if applicable.
Email Support